Frequently Asked Questions

Click the "Register" button in the top navigation, fill out the registration form with your details, and verify your email address. You can also register through a referral link to be automatically connected to your sponsor.

On the login page, click "Forgot Password?" and enter your email address. You'll receive a password reset link via email. Follow the instructions to create a new password.

Log into your account, go to your dashboard, and click on "Profile" or "Settings". You can update your personal information, contact details, and bank information for payouts.

Browse our bookstore, select the books you want, add them to your cart, and proceed to checkout. Payments are securely processed through Paystack. After successful payment, you'll get instant access to your digital books.

After purchase, go to your dashboard and click on "My Books". All your purchased books will be listed there with download or read online options. You can access them anytime from your account.

Yes, most of our books are available for download in PDF format. You can download them from your "My Books" section and read them offline on any device that supports PDF files.

Our affiliate program is a multi-level marketing system. When you refer someone who makes a purchase, you earn a commission. You also earn from purchases made by people your referrals bring in (downline). Commission rates vary by level and product.

After creating an account, go to your dashboard and click on "Affiliate" or "Referrals". You'll find your unique referral link there. You can share this link on social media, email, or any other platform to start earning commissions.

Commissions are calculated and added to your account after successful purchases. You can request a payout when you reach the minimum threshold. Payouts are processed to your registered bank account within 5-10 business days after approval.

Our commission structure includes multiple levels. You earn a percentage from direct referrals (Level 1) and smaller percentages from subsequent levels in your downline. Exact percentages depend on the product and your affiliate level. Check your dashboard for current rates.

Visit the Training Clubs page, browse available clubs, and click "Join Now" on the club you're interested in. Some clubs may require payment or meeting certain criteria. Follow the instructions to complete your membership.

Training clubs provide structured learning experiences with lessons, resources, community discussions, and expert guidance. Each club focuses on specific topics like business development, personal growth, or skill building.

Yes, once you join a club, you get access to all club content including lessons, forums, and resources. You can access this content anytime from your dashboard under "My Clubs".

We accept all major payment methods through Paystack including debit cards, credit cards, bank transfers, and mobile money. All transactions are processed securely in Nigerian Naira (NGN).

Yes, absolutely. We use Paystack, a PCI DSS compliant payment processor. We don't store your payment card details on our servers. All transactions are encrypted and processed securely.

We offer refunds for defective products, technical issues, or non-delivery within specified timeframes. Digital products have a 7-day refund window for qualifying issues. Please review our Refund Policy for complete details.

Contact our support team at support@sellsclick.com or use our contact form. Include your order number, email address, and detailed reason for the refund request. Our team will review and respond within 24 hours.

First, ensure you're logged into the correct account. Check your "My Books" section in the dashboard. If books are still missing, contact support with your order details. We'll resolve access issues promptly.

Try clearing your browser cache and cookies, disable browser extensions temporarily, or try a different browser. If the issue persists, it might be a temporary server issue. Contact support if problems continue.

You can contact our support team through multiple channels: email us at support@sellsclick.com, use our contact form, or create a support ticket from your dashboard. We typically respond within 24 hours.

Our platform works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience and security.