Privacy Policy

1. Information We Collect

Personal Information

When you visit our site, we automatically collect certain information about your device, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Payment Information: Billing address and payment method details (processed securely through our payment providers)
• Profile Information: Any additional information you choose to provide in your profile
• Communication Data: Messages you send us through contact forms or support tickets

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click-through rates, and other usage statistics
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To process orders, deliver digital products, and provide customer support
• Account Management: To create and manage your account, including affiliate tracking
• Communication: To send order confirmations, updates, and promotional materials (with your consent)
• Improvement: To analyze usage patterns and improve our website and services
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and conducting our business:

• Payment Processors: Paystack and other payment gateways to process transactions
• Email Services: To send transactional and marketing emails
• Analytics Providers: To understand website usage and improve our services
• Hosting Services: To store and serve our website content

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and employee training
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter.

8. International Data Transfers

If you are accessing our services from outside Nigeria, please note that your information may be transferred to, stored, and processed in Nigeria or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information